FAQs

FAQs 

  1. What ingredients are in Kristal non-vegan Lip gloss?                             WHITE MINERAL OIL, 2ETHYL HEXY, PALMATTATE, STYRENE ETHYLENE, EVONIK CORPORATION SIL ANES, POLYISOBUTENE, PHENOXYE THANOL, TOCOPEHERYL, ACETATE, C177891, C177861
  2. Can I Exchange Kristal Lip gloss ?                                                                 We hope you love your Kristal Gloss purchase. We are committed to offering the best gloss ever. However, due to it being lip gloss, we have a strict NO RETURN POLICY. 
  3. What is Kristal's shipping policy?                                                                 Due to covid-19 you may experience shipping delays, we thank you for your continuous support. All orders ship within 3-5 business days after processing (not including holidays or weekends). When your first place an order you will receive a confirmation email and when your order is shipped you will receive an email with tracking information.  
  4. Can I return clothing apparel? Do to us being a small business owner. We are learning as we grow we do not accept refunds but we are more then welcome to exchange a product.